Large scale Transformation

Commissioning of new Terminal Building

Established a robust function to steer multiple delivery strands towards a fully integrated operational state ready for go live. Implemented governance structure that enabled collaboration between multiple organisations to resolve complex integration issues

Operational migration of Media Broadcast function to new facility

Recovered stakeholder confidence by developing a programme delivery framework that integrated the new build construction and the migration of the Broadcast operation, further optimised by new technology, process and people change

Operational migration of Airline to new Terminal building

Adapted the systems development methodology to a framework capable of delivering a structure programme. This ensured Terminal 5 aspirations and business capabilities were supported by integrated systems, infrastructure, processes and business change

Other programmes

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Strengthened governance and controls to ensure client compliance and consistent ways of working across Supply chain; provided leadership through decision gateways

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Successful Delivery of new Digital Radio solution (TETRA) and subsequent migration of 5000 Operational Users across Business

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Successful delivery of Cellular 4G infrastructure implementation across the business, improving communications for passengers, staff and 3rd Party organisations

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Reviewed alignment of scope, schedule, cost and risk to re-establish an integrated work / cost breakdown structure and credible baseline

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Successful delivery for moving  54 airlines between Terminals with zero interruptions to live airport operations